Last Updated: March 20, 2026

This Privacy Policy ("Privacy Policy") describes and governs the manner in which Performant ("we", "us", "our" or the "Company") collects, uses, maintains and discloses information about you when you visit our website and use our mobile application and other online services (the "Services").

Please read this Privacy Policy carefully before you start to use the Services. By accessing and/or using the Services, you accept and agree to be bound and abide by this Privacy Policy, and our terms of use available here in this document (the "Terms of Use") incorporated herein by reference and to comply with all applicable laws, rules and regulations (collectively, "Applicable Law"). If you do not want to agree to this Privacy Policy, and the Terms of Use, you must not access or use the Services.

Personal Information We Collect

We may collect personal information from you in a variety of ways, including the following key categories and types of personal information:

Contact information and profile data: First and last name, email address, username, password, as well as any photographs or information you choose to include in your profile.

User-generated information: Information you provide directly through the Services, such as workout logs, dietary information, and activity history.

Health information: See "Third-Party Health Information" below.

Payment and transactional data: Information about any transaction you conduct using our Services, including transaction details and history. We do not have access to payment card numbers; our payment processors collect and process that information under their own agreements and privacy policies.

Conversations with Performant Intelligence: As further described below.

Geolocation data: The general region or area from which you access our Services.

Inferences: We may make inferences based on the information we collect.

Third-Party Health Information

With your permission, our Services connect to third-party applications and services (the "Third-Party Applications"), which may include Apple Health, laboratory and testing services and other providers for whom you offer us permission to connect our Services. We connect to these Third-Party Applications solely for the purpose of importing certain health information about you. Such health information may include the following: heart rate, sleep information, movement and exercise activity, blood oxygen levels, respiratory rate, height, weight and age. If you permit our Services to access certain laboratory and testing services, then imported health information may include your results from such services, for example, blood test results. The health information you permit us to access in connection with the Services is collectively referred to as "Health Information." See "Where Your Information Is Stored" below for information regarding where your Health Information is stored.

How We Collect Your Personal Information

We collect personal information from the following sources:

Directly. We collect personal information directly from you. When you register for the Services, submit information in an online form, request information from us, or otherwise communicate with us or our support personnel, you may provide us with information, for example, your name and email address. We also collect Health Information about you by importing information from the Third-Party Applications (see above). By providing us with this information or allowing us access to the Third-Party Applications, you consent to your information being collected, used, disclosed, processed and stored by us in accordance with this Privacy Policy.

From Third-Party Applications. We may collect Health Information about you by importing information from Third-Party Applications, if you permit us to do so. Imported Health Information is generally stored and processed on your device, except where you opt in to features (such as Performant Intelligence) that require cloud processing. By providing us with this information or allowing us access to the Third-Party Applications, you consent to your information being collected, used, disclosed, processed, and stored by us in accordance with this Privacy Policy.

Where Your Information Is Stored

Personal information and user-generated data. Contact information (such as name, email, phone, and profile data) and non-biometric user-generated data (such as logged workouts, diet, and activity history) are stored using secure third-party cloud hosting providers so that this information can sync across devices and support your use of the Services.